Client's Feedback

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Customer Satisfaction Survey

Thank you for giving us the opportunity to serve you better. Please help us by taking a few minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations.

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Customer Satisfaction Survey - Step 1 of 8

Name *

First

Last

Company Name

Email *

Phone

Overall, we are very satisfied with the way SOGEC performed (is performing) on this project.

Strongly Disagree
Somewhat Disagree
Neither Agree nor Disagree
Somewhat Agree
Strongly Agree

Select Service For Feedback *

Cathodic Protection
Non-Destructive Testing NDT

Select CP Department

SOGEC CP Sales Department
SOGEC CP Exicution Department
SOGEC CP Engineering Department

Select NDT Department

SOGEC NDT Sales Department
SOGEC NDT Exicution Department

SOGEC CATHODIC PROTECTION ENGINEERING DEPARTMENT

Please File The Required Survey For The Sogec Engineering Department Based on your Experience With SOGEC.

Q1: SOGEC CP Engineering representatives are well trained. *

Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree

Q2:SOGEC CP Engineering representatives are well supervised. *

Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree

Q3:SOGEC CP Engineering representatives adhere to professional standards of conduct. *

Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree

Q4:SOGEC CP Engineering representatives act in our best interest. *

Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree

Q5:Overall, we are satisfied with SOGEC CP Engineering representatives. *

Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree

SOGEC CATHODIC PROTECTION EXECUTION DEPARTMENT

Please File The Required Survey For The Sogec Execution Department Based on your Experience With SOGEC.

Q1: SOGEC CP execution representatives are well trained. *

Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree

Q2: SOGEC CP execution representatives are well supervised. *

Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree

Q3: SOGEC CP execution representatives adhere to professional standards of conduct. *

Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree

Q4: SOGEC CP execution representatives act in our best interest. *

Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree

Q5: Overall, we are satisfied with SOGEC CP execution representatives. *

Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree

SOGEC CATHODIC PROTECTION Sales / Business Development Department

Please File The Required Survey For The Sogec Sales & Business Development Department Based on your Experience With SOGEC.

Q1: SOGEC CP sales representative is knowledgeable and professional. *

Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree

Q2: SOGEC CP sales representative is making a positive contribution to my business. *

Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree

Q3: SOGEC CP sales representative responds to our inquiries in a timely manner. *

Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree

Q4: Overall, we are very satisfied with SOGEC CP account manager. *

Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree

SOGEC Non-Destructive Testing Sales / Business Development Department

Please File The Required Survey For The Sogec Sales & Business Development Department Based on your Experience With SOGEC.

Q1: SOGEC NDT sales representative is knowledgeable and professional. *

Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree

Q2: SOGEC NDT sales representative is making a positive contribution to my business. *

Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree

Q3: SOGEC NDT sales representative responds to our inquiries in a timely manner. *

Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree

Q4: Overall, we are very satisfied with SOGEC NDT account manager. *

Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree

SOGEC NON-DESTRUCTIVE TESTING EXECUTION DEPARTMENT

Please File The Required Survey For The Sogec Engineering Department Based on your Experience With SOGEC.

Q1: SOGEC NDT Engineering representatives are well trained. *

Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree

Q2: SOGEC NDT execution representatives are well supervised. *

Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree

Q3: SOGEC NDT execution representatives adhere to professional standards of conduct. *

Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree

Q4: SOGEC NDT execution representatives act in our best interest. *

Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree

Q5: Overall, we are satisfied with SOGEC NDT execution representatives. *

Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree

Client's Information

Compared to how you felt about SOGEC before this project, what is the likelihood of completing another project with SOGEC? *

Better, based on performance
About the same
Worse, based on performance

How long have you been a customer of SOGEC? *

This is our first experience
1-2 Years
3 or more Years

Considering the overall value of the project you paid for, was it… *

An exceptional value, worth more than you paid for it
A good value, worth about what you paid for it
A poor value, worth less than you paid for it

Based on your experience with SOGEC, would you recommend our services to a friend? *

Definitely will
Probably will
Might or might not
Probably will not
Definitely will not

You would like to share any additional comments or experiences about SOGEC please enter them below.

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